Support¶
Use this page as the operational handoff entry point for partner teams integrating Legiqo's CheckName Partner API.
Contact channels¶
- API access, pricing, and onboarding:
contact@legiqo.com - Integration support:
contact@legiqo.com - Production incidents:
support@legiqo.com
This partner API is offered on an individual enterprise basis. If you are evaluating access or planning an integration, start with contact@legiqo.com.
Commercial and legal reference¶
- General Legiqo service terms: Terms and Conditions
- If you have a signed partner agreement, commercial and legal terms in that agreement take precedence where applicable.
Include in support requests¶
- Timestamp and timezone
- Endpoint and HTTP status code
- Request identifier/correlation id (if available)
- Sanitized request payload sample
- Impact description (how many users/flows affected)
Severity examples¶
- P1: Production outage or critical partner flow blocked.
- P2: Major degradation with workaround.
- P3: Minor issue or documentation clarification.